bitstrategist :: Thoughts about 1s and 0s - Latest Comments

Re: Solutions in search of problems: A canary in the startup coalmine

Tom — Mon, 30 Apr 2012 00:44:07 -0000

I found some of this to be really great!
"In the digital (and perhaps physical) world, people are usually satisfied with things that are good enough (i.e., they satisfice as opposed to maximize)."

This statement really hit the nail on the head for a recent problem I was trying to solve.

Re: The Tragedy of the Comments – Part I: Commons in the digital world

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Re: The misguided quest for the UX polymath

Loren Baxter — Tue, 06 Mar 2012 13:04:14 -0000

While the quest to *hire* a polymath is like charging at windmills, the quest to *be* a polymath is a noble pursuit. Never stop learning!

Re: Pinterest: The crack cocaine of digital consumption and sharing

kristy — Thu, 16 Feb 2012 16:40:14 -0000

Sigh. And I didn't mean to comment as "promtacular."

Re: Pinterest: The crack cocaine of digital consumption and sharing

kristy — Thu, 16 Feb 2012 16:38:28 -0000

But, there is a flip side to this that I know I'm not alone in:

I have actively spent more time "doing" things I've discovered on Pinterest (recipes and crafts, shopping in actual stores) than from any other singular site.

I don't disagree with anything you've written here, but I think that Pinterest is special in how much impact it's having on our off-line lives.

Re: Pinterest: The crack cocaine of digital consumption and sharing

bitstrategist — Sun, 12 Feb 2012 18:26:00 -0000

I definitely see your points...Life isn't nearly as fulfilling without both meals and desserts. We need each for different reasons, in different times and places. It's all good, as long as we don't wind up in a place where people mistake desserts for meals, or where that's all there is to eat. :-)

Re: Pinterest: The crack cocaine of digital consumption and sharing

alizasherman — Sat, 11 Feb 2012 22:18:48 -0000

I agree with your assessment of where things seem to be going, and I "predict" there will be a snap back of sorts, a backlash if you will, where we shed these increasingly trivial interactions and go deep again. But until that time, I think there is a place at this time for these "single-action" networks where there is little friction (and little depth) but merely bursts of connections and small interactions because, frankly, that is all our overloaded minds can handle at the moment. To turn eye candy into serendipitous moments of contact - brilliant. And satisfying if only for a moment.
I could have pinned about two dozen things in the time it took to read this post. This is the meal, much more fulfilling, satisfying and nutritious. But I still would like a little....dessert. We humans love our instant gratification.

Re: Don’t be a hamster: Own your routines

elaine — Wed, 30 Nov 2011 23:18:45 -0000

Well said. Routines grow stale when we lose sight of the greater context of what makes our lives fulfilling. When we're on vacation, most of us like to 'take it all in' because we're doing something outside of our normal routine - Being present makes our experiences so memorable. But if you live every day with purpose, you don't need vacations to realize a life of fulfilling experiences.

Re: Digital ecosystems: A framework for online business

Greg Green — Tue, 16 Aug 2011 12:07:40 -0000

I like this analysis of the modern company's communications problem. Specifically the Domino's example, which when fuloly laid out does make you wonder how large a team of people they have managing all these components and what that costs. What would be the real impact if, for example, Domino's ditched twitter? Seriously, who cares what domino's tweets?

What I've observed as a Micro ISV (Independent Software Vendor) is that user expectation is that all these components and the amazing ajax functionality that goes with them should also be available from small companies. "Let's just build a social collaboration portal, you know, a Website, all the documents and everything will go through there." one client said to me, with no knowledge of what this implied.

So will this scale advantage enable larger companies to outpace the little ones who can never get that momentum because they can't hit all those customer touchpoints? Will the big only get bigger at the expense of the small?

Re: Digital ecosystems: A framework for online business

Ryan McCormack — Tue, 21 Jun 2011 12:06:14 -0000

Thanks Dave!

I agree that the overlap between the physical and the digital is an important one (you didn't miss it -- I just didn't include anything about it in this post). Service design lives right at the intersection of the two, and is another key to great customer experience. Maybe that's worth another post; it's too easy for businesses to slip into binary thinking (i.e., the digital OR physical world), as opposed to thinking holistically (digital AND physical).

Re: Digital ecosystems: A framework for online business

dave cronin — Tue, 21 Jun 2011 01:27:17 -0000

Provocative stuff, Ryan.

While I've often used the term "ecosystem" to talk about a constellation of digital experiences, I often felt a little dishonest with the"eco-" prefix. Though in reading this, it just now occurs to me that the "eco-" can refer to the biological component that is people.

I might have missed it, but it might be worth considering more about the boundary between the digital and physical/in-person. When done successfully, this service design approach better supports customer needs and branding/selling objectives (see the Apple store).

Re: Smackdowns, hyperbole and semantics: The world of social media debate

Albert_Maruggi — Mon, 25 Oct 2010 23:18:34 -0000

What is the most dramatic and ironic twist is social media, especially in PR/marketing etc, exists in a socialistic environment. Increasingly interdependent, given to sharing information freely and recognizing others. It is becoming shrouded in the economic realities of capitalism. Open competitors sharing their "secrets" of social success in a open platform then potentially needing each other to garner success for their clients. Odd isn't it?

Re: How to add personality to a basic WordPress theme

Sethbain — Wed, 01 Sep 2010 15:19:34 -0000

Thanks for the clear breakdown. Makes me want to go out and start building my own sites :)

Re: Wisdom 2.0: In search of a platform

James Ehrlich — Tue, 18 May 2010 01:53:07 -0000

Why not Facebook?

All the functionality and longevity, plus just a few hundred million people who would benefit from the spread of Wisdom 2.0 : )

Re: Wisdom 2.0: In search of a platform

Shawn Collins — Mon, 17 May 2010 20:53:47 -0000

It may help to learn about the long-term goals of the conference. Should we make an effort to create a community based on our individual experiences of attending year one of the conference or should we be thinking about creating something that can evolve and scale over time in the spirit of the conference. I think there's an opportunity here for Soren to create something really unique and new here. It definitely felt like there was a hunger in the crowd.

Re: Wisdom 2.0: In search of a platform

Aliza Sherman — Mon, 17 May 2010 16:43:32 -0000

I think that you can get away with premium Ning for $25/month, or did they change that, too? $25/month for no ads and $25/month for direct URL, wasn't it?

Good questions. I took the survey! :)

Re: Wisdom 2.0: In search of a platform

Lianne Bridges — Mon, 17 May 2010 13:44:10 -0000

Thanks for suggesting a site to allow us to continue the conversation. I have felt a bit out of sorts since leaving the conference two weeks ago. There was so much momentum and excitement created over the weekend.I wrote a blog post about it: http://bit.ly/bgtJfp, but struggle to find ways to continue to share with the amazing people who attended the conference.

Thank you for starting this initiative,
Lianne

Re: Social media: Trust is not enough

bitstrategist — Sat, 10 Apr 2010 19:55:26 -0000

I didn't mean to make anyone feel paranoid, least of all you, Aliza! I always enjoy your articles, tweets, and ideas, and they've never felt like advertising to me.

I was just trying to sort out how trust and perceived benefit changed how messages can be received. Maybe the whole dimension of personal vs. external benefit isn't relevant for other folks, but it seems to change how I see things.

Re: Social media: Trust is not enough

Aliza Sherman — Sat, 10 Apr 2010 01:05:21 -0000

You are making me paranoid. How do I do it? Oh no, am I in the red??

Re: In search of a label for social media

Mark Jennings — Mon, 08 Mar 2010 13:22:21 -0000

Thanks for this post, so timely as I posted on a similar topic today on my own blog www.clicktoexit.com . I appreciated the detail you went into but I think we agree in our conculsion. The "Labels are for forests, not trees" is one that will stick with me.

Would love your thoughts on my post.

I am @markofrespect by the way

Re: The Emerald City of social media success

Mary Jo BehrmanGartner — Wed, 04 Nov 2009 23:27:44 -0000

I like the analogy and your points as to why companies fail to engage 'socially'. Another major hurdle seems to be the desire to maintain 'control' of brand messaging. A lot of fear that consumers will post negative or inappropriate comments on a Twitter page, website, etc. To build on your analogy, Dorothy doesn't want to head down the road unless she's 100% sure the flying monkeys will stay far, far away.